NatCS: Eliciting Natural Customer Support Dialogues

4 May 2023

Papers citing "NatCS: Eliciting Natural Customer Support Dialogues"

7 / 7 papers shown

Title
Unsupervised Slot Schema Induction for Task-oriented Dialog Dian Yu Mingqiu Wang Yuan Cao Izhak Shafran Laurent El Shafey H. Soltau 49 13 0 09 May 2022
Action-Based Conversations Dataset: A Corpus for Building More In-Depth Task-Oriented Dialogue Systems Derek Chen Howard Chen Yi Yang A. Lin Zhou Yu 71 68 0 01 Apr 2021
Efficient Intent Detection with Dual Sentence Encoders I. Casanueva Tadas Temvcinas D. Gerz Matthew Henderson Ivan Vulić VLM 365 474 0 10 Mar 2020
An Evaluation Dataset for Intent Classification and Out-of-Scope Prediction Stefan Larson Anish Mahendran Joseph Peper Christopher Clarke Andrew Lee ... Jonathan K. Kummerfeld Kevin Leach M. Laurenzano Lingjia Tang Jason Mars 108 530 0 04 Sep 2019
Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks Nils Reimers Iryna Gurevych 1.3K 12,226 0 27 Aug 2019
RoBERTa: A Robustly Optimized BERT Pretraining Approach Yinhan Liu Myle Ott Naman Goyal Jingfei Du Mandar Joshi Danqi Chen Omer Levy M. Lewis Luke Zettlemoyer Veselin Stoyanov AIMat 659 24,464 0 26 Jul 2019
MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling Paweł Budzianowski Tsung-Hsien Wen Bo-Hsiang Tseng I. Casanueva Stefan Ultes Osman Ramadan Milica Gasic 165 1,319 0 29 Sep 2018