Self-Supervised Contrastive Learning for Efficient User Satisfaction
Prediction in Conversational Agents

Self-Supervised Contrastive Learning for Efficient User Satisfaction Prediction in Conversational Agents

21 October 2020

Mohammad Kachuee

Papers citing "Self-Supervised Contrastive Learning for Efficient User Satisfaction Prediction in Conversational Agents"

13 / 13 papers shown

Title
LLM-guided Plan and Retrieval: A Strategic Alignment for Interpretable User Satisfaction Estimation in Dialogue Sangyeop Kim S. Park Jaewon Jung Jinseok Kim Sungzoon Cho 45 0 0 06 Mar 2025
A Speaker Turn-Aware Multi-Task Adversarial Network for Joint User Satisfaction Estimation and Sentiment Analysis Kaisong Song Yangyang Kang Jiawei Liu Xurui Li Changlong Sun Wei Lu AAML 21 1 0 12 Oct 2024
Interpretable User Satisfaction Estimation for Conversational Systems with Large Language Models Ying-Chun Lin Jennifer Neville Jack W. Stokes Longqi Yang Tara Safavi ... Xia Song Georg Buscher Saurabh Tiwary Brent J. Hecht J. Teevan ELM 71 7 0 19 Mar 2024
Data Augmentation for Improving Tail-traffic Robustness in Skill-routing for Dialogue Systems Ting-Wei Wu Fatemeh Sheikholeslami Mohammad Kachuee Jaeyoung Do Sungjin Lee 18 0 0 07 Jun 2023
Schema-Guided User Satisfaction Modeling for Task-Oriented Dialogues Yue Feng Yunlong Jiao Animesh Prasad Nikolaos Aletras Emine Yilmaz G. Kazai 22 5 0 26 May 2023
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process Fanghua Ye Zhiyuan Hu Emine Yilmaz 21 6 0 21 May 2023
Scalable and Safe Remediation of Defective Actions in Self-Learning Conversational Systems Sarthak Ahuja Mohammad Kachuee Fatemeh Sheikholeslami Weiqing Liu Jaeyoung Do OffRL 20 0 0 17 May 2023
State-of-the-art generalisation research in NLP: A taxonomy and review Dieuwke Hupkes Mario Giulianelli Verna Dankers Mikel Artetxe Yanai Elazar ... Leila Khalatbari Maria Ryskina Rita Frieske Ryan Cotterell Zhijing Jin 116 93 0 06 Oct 2022
Constrained Policy Optimization for Controlled Self-Learning in Conversational AI Systems Mohammad Kachuee Sungjin Lee 70 4 0 17 Sep 2022
DialAug: Mixing up Dialogue Contexts in Contrastive Learning for Robust Conversational Modeling Lahari Poddar Peiyao Wang J. Reinspach 11 5 0 15 Apr 2022
Scalable and Robust Self-Learning for Skill Routing in Large-Scale Conversational AI Systems Mohammad Kachuee Jinseok Nam Sarthak Ahuja J. Won Sungjin Lee 21 5 0 14 Apr 2022
Domain-Aware Contrastive Knowledge Transfer for Multi-domain Imbalanced Data Zixuan Ke Mohammad Kachuee Sungjin Lee 17 5 0 05 Apr 2022
User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems Yang Deng Wenxuan Zhang W. Lam Hong Cheng Helen M. Meng 62 24 0 07 Feb 2022