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Conversational Document Prediction to Assist Customer Care Agents

Conversational Document Prediction to Assist Customer Care Agents

5 October 2020
Jatin Ganhotra
Haggai Roitman
Doron Cohen
Nathaniel Mills
Chulaka Gunasekara
Y. Mass
Sachindra Joshi
Luis Lastras
D. Konopnicki
ArXivPDFHTML

Papers citing "Conversational Document Prediction to Assist Customer Care Agents"

2 / 2 papers shown
Title
Conversational Search with Mixed-Initiative -- Asking Good Clarification
  Questions backed-up by Passage Retrieval
Conversational Search with Mixed-Initiative -- Asking Good Clarification Questions backed-up by Passage Retrieval
Y. Mass
Doron Cohen
Asaf Yehudai
D. Konopnicki
27
3
0
14 Dec 2021
GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language
  Understanding
GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understanding
Alex Jinpeng Wang
Amanpreet Singh
Julian Michael
Felix Hill
Omer Levy
Samuel R. Bowman
ELM
299
6,984
0
20 Apr 2018
1