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HEART: A Unified Benchmark for Assessing Humans and LLMs in Emotional Support Dialogue
9 January 2026
Laya Iyer
Kriti Aggarwal
Sanmi Koyejo
Gail Heyman
Desmond C. Ong
Subhabrata Mukherjee
ALM
AI4MH
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"HEART: A Unified Benchmark for Assessing Humans and LLMs in Emotional Support Dialogue"
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