Exploring consumers response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure

20 January 2024

Papers citing "Exploring consumers response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure"

4 / 4 papers shown

Title
Understanding users negative emotions and continuous usage intention in short video platforms Xusen Cheng Xiaowei Su Bo Yang Alex Zarifis Jian Mou 17 31 0 20 Jan 2024
Comparing Generative Chatbots Based on Process Requirements Luis Fernando Lins Nathalia Nascimento Paulo S. C. Alencar T. Oliveira Donald D. Cowan 28 1 0 28 Nov 2023
Examining the Effectiveness of Chatbots in Gathering Family History Information in Comparison to the Standard In-Person Interview-Based Approach Kieron Drumm Vincent Tran 28 0 0 01 Sep 2023
Chatbots for Robotic Process Automation: Investigating Perceived Trust and User Satisfaction Alessandro Casadei Stephan Schlögl Markus E. R. Bergmann 23 5 0 01 Feb 2023