An Effective, Performant Named Entity Recognition System for Noisy Business Telephone Conversation Transcripts

27 September 2022

Papers citing "An Effective, Performant Named Entity Recognition System for Noisy Business Telephone Conversation Transcripts"

6 / 6 papers shown

Title
Finite-context Indexing of Restricted Output Space for NLP Models Facing Noisy Input Minh Nguyen Nancy F. Chen 30 0 0 21 Oct 2023
A Systematic Study and Comprehensive Evaluation of ChatGPT on Benchmark Datasets Md Tahmid Rahman Laskar M Saiful Bari Mizanur Rahman Md Amran Hossen Bhuiyan Shafiq R. Joty J. Huang LM&MA ELM ALM 43 179 0 29 May 2023
AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching Md Tahmid Rahman Laskar Cheng Chen Xue-Yong Fu M. Azizi Shashi Bhushan Simon Corston-Oliver 22 2 0 28 May 2023
Improving Named Entity Recognition in Telephone Conversations via Effective Active Learning with Human in the Loop Md Tahmid Rahman Laskar Cheng Chen Xue-Yong Fu TN ShashiBhushan 27 7 0 02 Nov 2022
Entity-level Sentiment Analysis in Contact Center Telephone Conversations Xue-Yong Fu Cheng-Hsiung Chen Md Tahmid Rahman Laskar Shayna Gardiner Pooja Hiranandani TN ShashiBhushan 32 7 0 24 Oct 2022
Improving Punctuation Restoration for Speech Transcripts via External Data Xue-Yong Fu Cheng Chen Md Tahmid Rahman Laskar TN ShashiBhushan Simon Corston-Oliver 27 13 0 01 Oct 2021