User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems

7 February 2022

Papers citing "User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems"

7 / 7 papers shown

Title
LLM-guided Plan and Retrieval: A Strategic Alignment for Interpretable User Satisfaction Estimation in Dialogue Sangyeop Kim S. Park Jaewon Jung Jinseok Kim Sungzoon Cho 59 0 0 06 Mar 2025
Self-seeding and Multi-intent Self-instructing LLMs for Generating Intent-aware Information-Seeking dialogs Arian Askari Roxana Petcu Chuan Meng Mohammad Aliannejadi Amin Abolghasemi Evangelos Kanoulas Suzan Verberne 38 9 0 18 Feb 2024
Toward More Accurate and Generalizable Evaluation Metrics for Task-Oriented Dialogs A. Komma Nagesh Panyam Chandrasekarasastry Timothy Leffel Anuj Kumar Goyal A. Metallinou Spyros Matsoukas Aram Galstyan 38 3 0 06 Jun 2023
Schema-Guided User Satisfaction Modeling for Task-Oriented Dialogues Yue Feng Yunlong Jiao Animesh Prasad Nikolaos Aletras Emine Yilmaz G. Kazai 35 5 0 26 May 2023
Towards Robust Personalized Dialogue Generation via Order-Insensitive Representation Regularization Liang Chen Hongru Wang Yang Deng Wai-Chung Kwan Zezhong Wang Kam-Fai Wong 39 15 0 22 May 2023
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process Fanghua Ye Zhiyuan Hu Emine Yilmaz 41 6 0 21 May 2023
Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations Yang Deng Wenxuan Zhang Yifei Yuan W. Lam 58 35 0 17 May 2023