TWEETSUMM -- A Dialog Summarization Dataset for Customer Service

TWEETSUMM -- A Dialog Summarization Dataset for Customer Service

23 November 2021

R. Chulaka Gunasekara

Benjamin Sznajder

Sachindra Joshi

Papers citing "TWEETSUMM -- A Dialog Summarization Dataset for Customer Service"

14 / 14 papers shown

Title
The State and Fate of Summarization Datasets: A Survey Noam Dahan Gabriel Stanovsky HILM 52 0 0 07 Nov 2024
A Comprehensive Survey on Process-Oriented Automatic Text Summarization with Exploration of LLM-Based Methods Hanlei Jin Yang Zhang Dan Meng Jun Wang Jinghua Tan 68 80 0 05 Mar 2024
Dialogue Quality and Emotion Annotations for Customer Support Conversations John Mendoncca Patrícia Pereira Miguel Menezes Vera Cabarrão Ana C. Farinha Helena Moniz Joao Paulo Carvalho A. Lavie Isabel Trancoso 18 3 0 23 Nov 2023
Prompt-based Pseudo-labeling Strategy for Sample-Efficient Semi-Supervised Extractive Summarization Gaurav Sahu Olga Vechtomova I. Laradji 39 1 0 16 Nov 2023
DialogStudio: Towards Richest and Most Diverse Unified Dataset Collection for Conversational AI Jianguo Zhang Kun Qian Zhiwei Liu Shelby Heinecke Rui Meng Ye Liu Zhou Yu Huan Wang Silvio Savarese Caiming Xiong 39 22 0 19 Jul 2023
DIONYSUS: A Pre-trained Model for Low-Resource Dialogue Summarization Yu Li Baolin Peng Pengcheng He Michel Galley Zhou Yu Jianfeng Gao 24 7 0 20 Dec 2022
Taxonomy of Abstractive Dialogue Summarization: Scenarios, Approaches and Future Directions Qi Jia Yizhu Liu Siyu Ren Kenny Q. Zhu 29 6 0 18 Oct 2022
A Focused Study on Sequence Length for Dialogue Summarization Bin Wang Chen Zhang Chengwei Wei Haizhou Li 8 8 0 24 Sep 2022
Comparing Methods for Extractive Summarization of Call Centre Dialogue Alexandra Uma Dmitry Sityaev 27 1 0 06 Sep 2022
A Survey on Dialogue Summarization: Recent Advances and New Frontiers Xiachong Feng Xiaocheng Feng Bing Qin 41 100 0 07 Jul 2021
ScisummNet: A Large Annotated Corpus and Content-Impact Models for Scientific Paper Summarization with Citation Networks Michihiro Yasunaga Jungo Kasai Rui Zhang Alexander R. Fabbri Irene Z Li Dan Friedman Dragomir R. Radev 73 206 0 04 Sep 2019
Text Summarization with Pretrained Encoders Yang Liu Mirella Lapata MILM 258 1,433 0 22 Aug 2019
GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understanding Alex Jinpeng Wang Amanpreet Singh Julian Michael Felix Hill Omer Levy Samuel R. Bowman ELM 299 6,984 0 20 Apr 2018
SummaRuNNer: A Recurrent Neural Network based Sequence Model for Extractive Summarization of Documents Ramesh Nallapati Feifei Zhai Bowen Zhou 207 1,255 0 14 Nov 2016