A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff
and Service Satisfaction Analysis

A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis

17 September 2021

Changlong Sun

Wei Lu

Xiaozhong Liu

Papers citing "A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis"

4 / 4 papers shown

Title
A Speaker Turn-Aware Multi-Task Adversarial Network for Joint User Satisfaction Estimation and Sentiment Analysis Kaisong Song Yangyang Kang Jiawei Liu Xurui Li Changlong Sun Wei Lu AAML 21 1 0 12 Oct 2024
A System for Human-AI collaboration for Online Customer Support Debayan Banerjee Mathis Poser Christina Wiethof Varun Shankar Subramanian Richard Paucar E. Bittner Christian Biemann 24 3 0 28 Jan 2023
Causal Inference for Chatting Handoff Shan Zhong Jinghui Qin Zhongzhan Huang Daifeng Li 33 0 0 06 Oct 2022
Efficient Estimation of Word Representations in Vector Space Tomáš Mikolov Kai Chen G. Corrado J. Dean 3DV 302 31,280 0 16 Jan 2013