BERTaú: Itaú BERT for digital customer service

28 January 2021

Papers citing "BERTaú: Itaú BERT for digital customer service"

6 / 6 papers shown

Title
Scaling Laws for Discriminative Classification in Large Language Models Dean Wyatte Fatemeh Tahmasbi Ming Li Thomas Markovich 47 2 0 24 May 2024
Portuguese FAQ for Financial Services Paulo Finardi Wanderley M. Melo Edgard D. Medeiros Neto Alex F. Mansano Pablo B. Costa Vinicius Fernandes Caridá 37 0 0 19 Nov 2023
TaDaa: real time Ticket Assignment Deep learning Auto Advisor for customer support, help desk, and issue ticketing systems Leon Feng J. Senapati Bill Liu 24 6 0 18 Jul 2022
Augmenting Customer Support with an NLP-based Receptionist A. Barbosa Alan Godoy 20 2 0 03 Dec 2021
Pretrained Transformers for Text Ranking: BERT and Beyond Jimmy J. Lin Rodrigo Nogueira Andrew Yates VLM 239 611 0 13 Oct 2020
GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understanding Alex Jinpeng Wang Amanpreet Singh Julian Michael Felix Hill Omer Levy Samuel R. Bowman ELM 297 6,959 0 20 Apr 2018