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Lessons from Contextual Bandit Learning in a Customer Support Bot

Lessons from Contextual Bandit Learning in a Customer Support Bot

6 May 2019
Nikos Karampatziakis
Sebastian Kochman
Jade Huang
Paul Mineiro
Kathy Osborne
Weizhu Chen
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Papers citing "Lessons from Contextual Bandit Learning in a Customer Support Bot"

3 / 3 papers shown
Title
Constrained Policy Optimization for Controlled Self-Learning in
  Conversational AI Systems
Constrained Policy Optimization for Controlled Self-Learning in Conversational AI Systems
Mohammad Kachuee
Sungjin Lee
76
4
0
17 Sep 2022
Scalable and Robust Self-Learning for Skill Routing in Large-Scale
  Conversational AI Systems
Scalable and Robust Self-Learning for Skill Routing in Large-Scale Conversational AI Systems
Mohammad Kachuee
Jinseok Nam
Sarthak Ahuja
J. Won
Sungjin Lee
34
5
0
14 Apr 2022
Contextual Bandit Applications in Customer Support Bot
Contextual Bandit Applications in Customer Support Bot
Sandra Sajeev
Jade Huang
Nikos Karampatziakis
Matthew Hall
Sebastian Kochman
Weizhu Chen
30
10
0
06 Dec 2021
1