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Beyond "How may I help you?": Assisting Customer Service Agents with
  Proactive Responses

Beyond "How may I help you?": Assisting Customer Service Agents with Proactive Responses

26 November 2018
Mengting Wan
Xin Chen
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Papers citing "Beyond "How may I help you?": Assisting Customer Service Agents with Proactive Responses"

2 / 2 papers shown
Title
Augmenting Customer Support with an NLP-based Receptionist
Augmenting Customer Support with an NLP-based Receptionist
A. Barbosa
Alan Godoy
30
2
0
03 Dec 2021
Deep Reinforcement Learning for Dialogue Generation
Deep Reinforcement Learning for Dialogue Generation
Jiwei Li
Will Monroe
Alan Ritter
Michel Galley
Jianfeng Gao
Dan Jurafsky
220
1,328
0
05 Jun 2016
1