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Detecting Egregious Conversations between Customers and Virtual Agents

Detecting Egregious Conversations between Customers and Virtual Agents

15 November 2017
T. Sandbank
Michal Shmueli-Scheuer
Jonathan Herzig
D. Konopnicki
John T. Richards
David Piorkowski
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Papers citing "Detecting Egregious Conversations between Customers and Virtual Agents"

1 / 1 papers shown
Title
What Went Wrong? Explaining Overall Dialogue Quality through
  Utterance-Level Impacts
What Went Wrong? Explaining Overall Dialogue Quality through Utterance-Level Impacts
James D. Finch
Sarah E. Finch
Jinho Choi
22
1
0
31 Oct 2021
1