Disambiguation in Conversational Question Answering in the Era of LLM: A Survey

Ambiguity remains a fundamental challenge in Natural Language Processing (NLP) due to the inherent complexity and flexibility of human language. With the advent of Large Language Models (LLMs), addressing ambiguity has become even more critical due to their expanded capabilities and applications. In the context of Conversational Question Answering (CQA), this paper explores the definition, forms, and implications of ambiguity for language driven systems, particularly in the context of LLMs. We define key terms and concepts, categorize various disambiguation approaches enabled by LLMs, and provide a comparative analysis of their advantages and disadvantages. We also explore publicly available datasets for benchmarking ambiguity detection and resolution techniques and highlight their relevance for ongoing research. Finally, we identify open problems and future research directions, proposing areas for further investigation. By offering a comprehensive review of current research on ambiguities and disambiguation with LLMs, we aim to contribute to the development of more robust and reliable language systems.

@article{tanjim2025_2505.12543,
  title={ Disambiguation in Conversational Question Answering in the Era of LLM: A Survey },
  author={ Md Mehrab Tanjim and Yeonjun In and Xiang Chen and Victor S. Bursztyn and Ryan A. Rossi and Sungchul Kim and Guang-Jie Ren and Vaishnavi Muppala and Shun Jiang and Yongsung Kim and Chanyoung Park },
  journal={arXiv preprint arXiv:2505.12543},
  year={ 2025 }
}