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Dense Passage Retrieval in Conversational Search

21 March 2025
Ahmed H. Salamah
Pierre McWhannel
Nicole Yan
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Abstract

Information retrieval systems have traditionally relied on exact term match methods such as BM25 for first-stage retrieval. However, recent advancements in neural network-based techniques have introduced a new method called dense retrieval. This approach uses a dual-encoder to create contextual embeddings that can be indexed and clustered efficiently at run-time, resulting in improved retrieval performance in Open-domain Question Answering systems. In this paper, we apply the dense retrieval technique to conversational search by conducting experiments on the CAsT benchmark dataset. We also propose an end-to-end conversational search system called GPT2QR+DPR, which incorporates various query reformulation strategies to improve retrieval accuracy. Our findings indicate that dense retrieval outperforms BM25 even without extensive fine-tuning. Our work contributes to the growing body of research on neural-based retrieval methods in conversational search, and highlights the potential of dense retrieval in improving retrieval accuracy in conversational search systems.

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@article{salamah2025_2503.17507,
  title={ Dense Passage Retrieval in Conversational Search },
  author={ Ahmed H. Salamah and Pierre McWhannel and Nicole Yan },
  journal={arXiv preprint arXiv:2503.17507},
  year={ 2025 }
}
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