ResearchTrend.AI
  • Papers
  • Communities
  • Events
  • Blog
  • Pricing
Papers
Communities
Social Events
Terms and Conditions
Pricing
Parameter LabParameter LabTwitterGitHubLinkedInBlueskyYoutube

© 2025 ResearchTrend.AI, All rights reserved.

  1. Home
  2. Papers
  3. 2402.13374
38
5

Reliable LLM-based User Simulator for Task-Oriented Dialogue Systems

20 February 2024
Ivan Sekulić
Silvia Terragni
Victor Guimaraes
Nghia Khau
Bruna Guedes
Modestas Filipavicius
A. Manso
Roland Mathis
ArXivPDFHTML
Abstract

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user interactions, enabling applications like synthetic data augmentation, error detection, and robust evaluation. However, existing approaches often rely on rigid rule-based methods or on annotated data. This paper introduces DAUS, a Domain-Aware User Simulator. Leveraging large language models, we fine-tune DAUS on real examples of task-oriented dialogues. Results on two relevant benchmarks showcase significant improvements in terms of user goal fulfillment. Notably, we have observed that fine-tuning enhances the simulator's coherence with user goals, effectively mitigating hallucinations -- a major source of inconsistencies in simulator responses.

View on arXiv
Comments on this paper