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The Metacognitive Demands and Opportunities of Generative AI

18 December 2023
Lev Tankelevitch
Viktor Kewenig
Auste Simkute
A. E. Scott
Advait Sarkar
Abigail Sellen
Sean Rintel
    AI4CE
ArXiv (abs)PDFHTML
Abstract

Generative AI (GenAI) systems offer unprecedented opportunities for transforming professional and personal work, yet present challenges around prompting, evaluating and relying on outputs, and optimizing workflows. We argue that metacognition\unicodex2013\unicode{x2013}\unicodex2013the psychological ability to monitor and control one's thoughts and behavior\unicodex2013\unicode{x2013}\unicodex2013offers a valuable lens to understand and design for these usability challenges. Drawing on research in psychology and cognitive science, and recent GenAI user studies, we illustrate how GenAI systems impose metacognitive demands on users, requiring a high degree of metacognitive monitoring and control. We propose these demands could be addressed by integrating metacognitive support strategies into GenAI systems, and by designing GenAI systems to reduce their metacognitive demand by targeting explainability and customizability. Metacognition offers a coherent framework for understanding the usability challenges posed by GenAI, and provides novel research and design directions to advance human-AI interaction.

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