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Forms of Understanding of XAI-Explanations

15 November 2023
Hendrik Buschmeier
H. M. Buhl
Friederike Kern
Angela Grimminger
Helen Beierling
Josephine B. Fisher
André Groß
Ilona Horwath
Nils Klowait
Stefan Lazarov
Michael Lenke
Vivien Lohmer
K. Rohlfing
Ingrid Scharlau
Amit Singh
Lutz Terfloth
Anna-Lisa Vollmer
Yu Wang
Annedore Wilmes
Britta Wrede
    XAI
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Abstract

Explainability has become an important topic in computer science and artificial intelligence, leading to a subfield called Explainable Artificial Intelligence (XAI). The goal of providing or seeking explanations is to achieve (better) únderstanding' on the part of the explainee. However, what it means to únderstand' is still not clearly defined, and the concept itself is rarely the subject of scientific investigation. This conceptual article aims to present a model of forms of understanding in the context of XAI and beyond. From an interdisciplinary perspective bringing together computer science, linguistics, sociology, and psychology, a definition of understanding and its forms, assessment, and dynamics during the process of giving everyday explanations are explored. Two types of understanding are considered as possible outcomes of explanations, namely enabledness, 'knowing how' to do or decide something, and comprehension, 'knowing that' -- both in different degrees (from shallow to deep). Explanations regularly start with shallow understanding in a specific domain and can lead to deep comprehension and enabledness of the explanandum, which we see as a prerequisite for human users to gain agency. In this process, the increase of comprehension and enabledness are highly interdependent. Against the background of this systematization, special challenges of understanding in XAI are discussed.

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