Profiting from large-scale training datasets, advances in neural architecture design and efficient inference, joint embeddings have become the dominant approach for tackling cross-modal retrieval. In this work we first show that, despite their effectiveness, state-of-the-art joint embeddings suffer significantly from the longstanding "hubness problem" in which a small number of gallery embeddings form the nearest neighbours of many queries. Drawing inspiration from the NLP literature, we formulate a simple but effective framework called Querybank Normalisation (QB-Norm) that re-normalises query similarities to account for hubs in the embedding space. QB-Norm improves retrieval performance without requiring retraining. Differently from prior work, we show that QB-Norm works effectively without concurrent access to any test set queries. Within the QB-Norm framework, we also propose a novel similarity normalisation method, the Dynamic Inverted Softmax, that is significantly more robust than existing approaches. We showcase QB-Norm across a range of cross modal retrieval models and benchmarks where it consistently enhances strong baselines beyond the state of the art. Code is available at https://vladbogo.github.io/QB-Norm/.
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