User representation is essential for providing high-quality commercial services in industry. Universal user representation has received many interests recently, with which we can be free from the cumbersome work of training a specific model for each downstream application. In this paper, we attempt to improve universal user representation from two points of views. First, a contrastive self-supervised learning paradigm is presented to guide the representation model training. It provides a unified framework that allows for long-term or short-term interest representation learning in a data-driven manner. Moreover, a novel multi-interest extraction module is presented. The module introduces an interest dictionary to capture principal interests of the given user, and then generate his/her interest-oriented representations via behavior aggregation. Experimental results demonstrate the effectiveness and applicability of the learned user representations.
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