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Semi-Supervised Few-Shot Intent Classification and Slot Filling

17 September 2021
S. Basu
Karine lp Kiun Chong
Amr Sharaf
Alex Fischer
Vishal Rohra
Michael Amoake
Hazem El-Hammamy
Ehimwenma Nosakhare
Vijay Ramani
Benjamin Han
    VLM
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Abstract

Intent classification (IC) and slot filling (SF) are two fundamental tasks in modern Natural Language Understanding (NLU) systems. Collecting and annotating large amounts of data to train deep learning models for such systems is not scalable. This problem can be addressed by learning from few examples using fast supervised meta-learning techniques such as prototypical networks. In this work, we systematically investigate how contrastive learning and unsupervised data augmentation methods can benefit these existing supervised meta-learning pipelines for jointly modelled IC/SF tasks. Through extensive experiments across standard IC/SF benchmarks (SNIPS and ATIS), we show that our proposed semi-supervised approaches outperform standard supervised meta-learning methods: contrastive losses in conjunction with prototypical networks consistently outperform the existing state-of-the-art for both IC and SF tasks, while data augmentation strategies primarily improve few-shot IC by a significant margin.

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