Visual question answering is the task of returning the answer to a question about an image. A challenge is that different people often provide different answers to the same visual question. To our knowledge, this is the first work that aims to understand why. We propose a taxonomy of nine plausible reasons, and create two labelled datasets consisting of ~45,000 visual questions indicating which reasons led to answer differences. We then propose a novel problem of predicting directly from a visual question which reasons will cause answer differences as well as a novel algorithm for this purpose. Experiments demonstrate the advantage of our approach over several related baselines on two diverse datasets. We publicly share the datasets and code at https://vizwiz.org.
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