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Dynamic Assortment Selection under the Nested Logit Models

27 June 2018
Xi Chen
Chao Shi
Yining Wang
Yuanshuo Zhou
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Abstract

We study a stylized dynamic assortment planning problem during a selling season of finite length TTT. At each time period, the seller offers an arriving customer an assortment of substitutable products and the customer makes the purchase among offered products according to a discrete choice model. The goal of the seller is to maximize the expected revenue, or equivalently, to minimize the worst-case expected regret. One key challenge is that utilities of products are unknown to the seller and need to be learned. Although the dynamic assortment planning problem has received increasing attention in revenue management, most existing work is based on the multinomial logit choice models (MNL). In this paper, we study the problem of dynamic assortment planning under a more general choice model -- the nested logit model, which models hierarchical choice behavior and is ``the most widely used member of the GEV (generalized extreme value) family''. By leveraging the revenue-ordered structure of the optimal assortment within each nest, we develop a novel upper confidence bound (UCB) policy with an aggregated estimation scheme. Our policy simultaneously learns customers' choice behavior and makes dynamic decisions on assortments based on the current knowledge. It achieves the accumulated regret at the order of O~(MNT)\tilde{O}(\sqrt{MNT})O~(MNT​), where MMM is the number of nests and NNN is the number of products in each nest. We further provide a lower bound result of Ω(MT)\Omega(\sqrt{MT})Ω(MT​), which shows the near optimality of the upper bound when TTT is much larger than MMM and NNN. When the number of items per nest NNN is large, we further provide a discretization heuristic for better performance of our algorithm. Numerical results are presented to demonstrate the empirical performance of our proposed algorithms.

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